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  <h1 class="topictitle1">备份任务失败/资源链路离线</h1>
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    <h4 class="sectiontitle">故障现象</h4>
    <p>执行CNware备份前，需要将CNware虚拟化环境注册至<span>本产品</span>。当未使用备份专用用户注册时，出现备份任务失败/资源链路离线。</p>
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    <h4 class="sectiontitle">可能原因</h4>
    <p>将CNware虚拟化环境注册至<span>本产品</span>时未使用备份专用用户注册，其他用户在CNware管理平台使用同一账户登录时输入错误密码触发验证码校验。</p>
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    <h4 class="sectiontitle">操作步骤</h4>
    <ol>
     <li><span>选择<span class="uicontrol" id="cnware_00112__zh-cn_topic_0000002199964685_uicontrol14456431877">“<span id="cnware_00112__zh-cn_topic_0000002199964685_text134457431679">保护</span> &gt; 虚拟化 &gt; CNware”</span>。</span></li>
     <li><span>选择对应的注册环境。</span></li>
     <li><span>单击页面左侧的“更多 &gt; 修改注册”。</span></li>
     <li id="cnware_00112__li3821915173614"><a name="cnware_00112__li3821915173614"></a><a name="li3821915173614"></a><span>修改内容后单击“确认”。</span><p></p><p>页面提示<span class="uicontrol">“认证信息错误（验证码不能为空）。”</span>的提示。</p> <p></p></li>
     <li><span>在Chrome浏览器中，输入CNware虚拟化平台的URL地址，按回车。</span></li>
     <li><span>输入<a href="#cnware_00112__li3821915173614">4</a>中修改注册时使用的账号密码。</span><p></p><p>页面弹出验证码图片。</p> <p></p></li>
     <li><span>输入正确验证码。</span></li>
     <li><span>单击登录。</span></li>
     <li><span>返回修改注册界面单击<span class="uicontrol">“确认”</span>。</span><p></p><p>修改注册成功。</p> <p></p></li>
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